Love great hospitality and ready to take the next step in venue leadership? Redcape Hospitality is looking for an Operations Manager to join the leadership team at Parklands Tavern in Meridan Plains on the Sunshine Coast. This role suits an experienced hospitality leader who is ready to step beyond Assistant Manager level and take on broader responsibility across daily operations, team performance, service standards and venue support. You’ll work closely with the Venue Manager to keep the venue running smoothly across bar, bistro, gaming, sports bar and retail trade, while building your confidence toward future venue leadership. Why join us • Step into a genuine pathway toward Venue Manager • Work in a busy Sunshine Coast community venue with steady local trade • Build your leadership experience across bar, bistro, gaming, sports bar and retail • Be supported by an experienced Venue Manager and wider Redcape team • Staff discounts — 40% off food and beverage plus 10% off bottle shop purchases across Redcape venues • Grow your career across a group with 40 venues and genuine opportunities to progress About the role As Operations Manager, you’ll support the Venue Manager with the day-to-day running of the venue, helping lead the team, maintain standards and keep service moving across multiple areas of the business. This is a role for someone who can stay close to the floor when needed, but also step into the work behind the scenes, including planning, communication, compliance, team routines and follow-through. What you'll be doing • Support daily venue operations across bar, bistro, gaming, sports bar and retail • Lead shifts with confidence and keep service standards consistent • Support team performance, communication and day-to-day direction • Maintain presentation, compliance and customer service standards across the venue • Assist with rostering, stock, cash control and operational routines • Work closely with the Venue Manager to improve team structure, service flow and venue performance What we're looking for • Experience in a hospitality leadership role, ideally in a pub, hotel or multi-outlet venue • Confidence leading teams and making decisions during busy service periods • Strong communication, organisation and follow-through • A practical leadership style with the ability to support people and hold accountability • Availability to work a mix of days, nights and weekends • Current RSG, RMLV and Approved Manager licence are essential About Parklands Tavern Located in Meridan Plains on the Sunshine Coast, Parklands Tavern is a busy community venue close to Caloundra's beaches, growing residential areas and key local access routes. The venue has steady local trade across gaming, bistro, sports bar and bottleshop, with regular customers and a broad offering that keeps the venue moving across the week. For an Operations Manager, Parklands Tavern offers the chance to build leadership experience in a well-positioned Sunshine Coast venue with strong community connection, steady trade and plenty of variety across each week. About Redcape Hospitality At Redcape Hospitality, every role matters — whether you're leading a venue, supporting a shift, working behind the bar or helping the operation run smoothly behind the scenes. We believe great hospitality comes from people who look out for each other, take pride in what they do and work together to create a great experience for customers and teammates alike. You'll be supported to learn, grow and build confidence in your role, with leaders who encourage development and teams that back each other on shift. That’s the kind of environment we’re proud to build across our venues. If this sounds like the right fit, we'd love to hear from you!
